1. What are cluster lashes?
Cluster lashes are a type of eyelash extension made from multiple strands of lashes gathered together, creating a fuller and more voluminous look. They are designed to give you an easy and glamorous enhancement to your natural lashes.

2. How do I apply cluster lashes?
To apply cluster lashes, start with clean, dry lashes. Use a pair of tweezers to pick up a cluster and dip the base in adhesive. Place the cluster on your natural lash (not directly on your eyelid) and press gently. Repeat this until you achieve your desired look.

3. How long do cluster lashes last?
The longevity of cluster lashes varies based on several factors, including how well they are applied and your natural lash growth cycle. Generally, they can last to 10 days with proper care.

4. Can I reuse cluster lashes?
Yes, you can typically reuse cluster lashes if they are properly cleaned after each use and stored safely. Be sure to follow our care instructions to maximize their lifespan.

5. How do I care for my cluster lashes?
To ensure the longevity of your cluster lashes, avoid oil-based products near your eyes, gently clean them with a lash-safe cleanser, and avoid rubbing your eyes. Remember to store them in a cool, dry place when not in use.

6. Are your products safe for sensitive eyes?
We prioritize safety and quality. Our cluster lashes are made from high-quality materials that are generally safe for sensitive eyes. However, we recommend doing a patch test with the adhesive before full application to ensure no irritation occurs.

7. What adhesive do you recommend for cluster lashes?
For best results, we suggest using a our high-quality lash adhesive (bond and seal) specifically designed for cluster lashes. If you're unsure which to choose, check out our recommended adhesive options in our store.

8. How do I remove cluster lashes?
To remove cluster lashes, gently soak a cotton pad with a our lash-safe remover or oil and place it over the lashes for a few minutes. This will help to break down the adhesive. Then, gently peel off the clusters starting from the top.

9. Do you offer international shipping?
Yes, we offer international shipping. Please refer to our Shipping Policy for more details on costs and delivery times based on your location.

10. What should I do if I receive a damaged or incorrect order?
If you receive a damaged or incorrect item, please contact our customer service team at info.candylashes@gmail.com within 7 days of receiving your order. Include your order number and a description of the issue, and we will assist you promptly.